POLICIES | 707 VISUALS

DOWNLOAD POLICY

All of our eBooks are available in high-quality PDF format, ensuring you can access them anywhere, anytime. After your purchase, you’ll receive an email with an instant download link so you can start exploring immediately.

PLEASE NOTE: All sales are final for our digital products, and we would like clarify that refunds are not available for all digital products. Please carefully read product descriptions before purchasing. This policy is crucial for maintaining the integrity and quality of our services. We truly appreciate your understanding of this policy and want to emphasize that your satisfaction is very important to us as a valued customer.

If you experience any technical issues with your download, don’t hesitate to contact us. Our team is here to make sure you get exactly what you need!

REFUND POLICY

PLEASE NOTE: All sales are final. Because our products are digital, we are unable to provide refunds. This ensures the integrity of our products and your satisfaction as a valued customer. Please read product descriptions carefully before purchasing.

**PHYSICAL PRODUCTS: Returns, exchanges and refund information. See below.

SHIPPING AND RETURNS

DELIVERY

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days

● International: 10–20 business days

Where will my order ship from?

We work with an on-demand order fulllment company with facilities worldwide!

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address

● Ask your local post office if they have your package

● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at CONTACT US with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

ORDERS

How are your products made?

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

Tip: Check out Printful's production footage to see how we fulfill specific products.

How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at CONTACT US

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at CONTACT US within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

RETURNS

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at CONTACT US

Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please CONTACT US with photos of wrong/damaged items and we’ll sort that out for you.

Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!

FAQ

Can you promote me or my product on your site?

At 707 Visuals, we value our readers and strive to provide them with the best content possible. While we appreciate your interest in promoting on our site, we have strict guidelines on the content we publish. We only feature people, products and brands that align with our brand values and aesthetic, and that we believe our readers would genuinely be interested in. If you think your product fits criteria, please feel free to reach out to us with more information and we will carefully consider your request. Please note that we do not accept paid promotions or sponsored content. We are committed to providing our readers with authentic and unbiased reviews and recommendations.
Do you provide any production or digital media services?

Rarely do we provide media services directly which is why we created 707 Visuals dot com. To serve as somewhat of a resource and guide to some of the best services, individuals and companies in the multimedia space today. If you don't find something you're looking for on our website here or if you have any questions, always feel free to contact us and we will do our best to assist or at least point you in the right direction.
How do i access my digital products after purchasing?

Once your purchase is complete, you’ll receive an email with a secure download link. Just click the link, and your digital product will be ready to use / view instantly. If you experience any technical issues with your download, don’t hesitate to contact us. Our team is here to make sure you get exactly what you need.
Are refunds available on any of your products?

DIGITAL PRODUCTS: Due to the nature of digital products, we are unable to offer refunds. We encourage you to review product descriptions carefully before purchasing. ALL SALES ARE FINAL. PHYSICAL PRODUCTS / APPAREL: See RETURNS above (in "Shipping and Returns" policy) for more information.
How do you select who or what will be featured on your site?

We always feature people and companies we do projects for. Aside from that we will usually post about people and companies we hear about through our network or randomly meet at events or sets and just like their vibe or art, presentation or marketing etc.
Do you only feature brands and artists from you local area?

No, we will feature independents, individuals and organizations from everywhere.
I want to start my own online business, can you assist?

Yes, the best way to get the blueprints for ecommerce success is to start with our MEDIA BUSINESS BUNDLE